Privacy Notice
Prime Admin Limited (trading as Protect NI) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect your personal data when you use our website or contact us regarding our services.
1. Who We Are
Prime Admin Limited, trading as Protect NI, provides estate planning services including wills, trusts, and powers of attorney.
Prime Admin Limited is the data controller responsible for your personal data.
If you have any questions about this Privacy Notice or how we use your information, you can contact us at:
Prime Admin Limited (Protect NI)
Email: help@protectni.com
Address: C/o 35 Church Square, Banbridge, BT32 4AP
2. Information We Collect
We may collect and process the following types of personal information when you interact with our website or contact us:
Name
Email address
Telephone number
Address
Information relating to your enquiry or circumstances
Information provided during consultations or meetings
This information may be collected when you:
Submit an enquiry through our website
Contact us by email or telephone
Request information about our services
Engage us to provide estate planning services
3. How We Use Your Information
We use your personal data for the following purposes:
To respond to enquiries and provide information about our services
To arrange consultations and meetings
To provide estate planning services including wills, trusts and powers of attorney
To maintain records of our communications and services
To comply with legal and regulatory obligations
We only process personal data where it is necessary for these purposes.
4. Legal Basis for Processing
Under UK data protection law, we rely on the following legal bases for processing your personal data:
Legitimate Interests – to respond to enquiries and communicate with individuals who request information about our services.
Contract – where processing is necessary in order to provide services you have requested.
Legal Obligation – where we must retain certain records to comply with legal or regulatory requirements.
5. Sharing Your Information
We do not sell or rent your personal data.
However, we may share your personal information with trusted third parties where necessary to provide services or meet legal obligations. This may include:
Professional advisers or consultants
Solicitors or financial advisers involved in your planning
IT and administrative service providers
Regulatory or legal authorities where required by law
Any third parties we work with are required to keep your information secure and use it only for the purpose for which it was shared.
6. How Long We Keep Your Information
We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory obligations.
Where we provide professional services, certain records may need to be retained for a number of years to meet legal, regulatory or professional requirements.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or alteration.
8. Your Data Protection Rights
Under data protection legislation, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data where appropriate
Object to or restrict the processing of your personal data
Request the transfer of your data to another organisation where applicable
To exercise any of these rights, please contact us using the details provided above.
9. Complaints
If you are unhappy with how we process your personal data, you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority for data protection matters.
Website: www.ico.org.uk
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page.